Hi
Firstly i'd like to let you know i've had 19 years experience, and the first symptom of your hair getting stuck, sounds to me like the bleach has been left on way too much. Is it chewy and does it stick to the brush? If so, you will need a protein treatment to help strenghten this, try redkens anti snap. If it it dry and crunchy coarse etc try kerastase masque intense for thick hair. Colour wise i deal with blonde disasters all the time, the only problem you have is that if your hair is too white on the ends, putting a colour on yourself would be no good as the ends will grab to a different colour to the roots. If you send me a pic i could help you out and tell you what you need to do x x
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